Refund Policy

We, at SS family Footwear, want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we will gladly accept returns and offer a refund or exchange within 7 days of delivery.

**Conditions for Returns**

- The item must be unused and in the same condition that you received it.
- It must be in the original packaging.


Once your return is received and inspected, we will process your refund amount through gPay or the original payment method within 5 working days.